We offer a wide range of self-help articles designed to assist you with common questions and issues. However, if you still need additional support, we're here to help! Below, you'll find the contact information and support hours.
Support Hours
Guest Support is available:
- Monday-Friday: 8 AM–6 PM EST
If you contact us outside of these hours, you can leave a message, and our team will respond during the next available support hours.
Live Chat
To help our Guest Support Team assist you as efficiently as possible, please provide the following details when reaching out:
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- Your Name: This is used to identify and personalize your support request.
- Account Email Address: The email address associated with your account so our team can access your details quickly.
- Brief Description of Your Inquiry: A clear summary of the issue or question you're asking about. Please include screenshots or error messages.
Providing this information upfront will help speed up the support process and ensure our team has the details they need to resolve your inquiry quickly.
Boost Mobile App
Tap the Account icon and select Help
Boost website
Go to the Boost website and Look for the messenger button located in the bottom-right corner of the page and click on it to initiate a conversation with our support team.
Phone support is not available. Please submit a support request through the app. Live Chat is available during support hours of Monday-Friday: 8 AM–6 PM EST, excluding major holidays in the US and Canada.