We offer a wide range of self-help articles designed to assist you with common questions and issues. However, if you still need additional support, we're here to help! Whether you have a specific inquiry or need further assistance, our Guest Support Team is ready to provide the help you need. Below, you'll find the contact information and support hours to reach our team and ensure your inquiries are addressed promptly.
Support Hours
Guest Support is available:
- Monday to Friday: 8 am – 6 pm EST
If you contact us outside of these hours, you can leave a message, and our team will respond during the next available support hours.
You may email our Guest Support Team directly at support@boostapp.io.
Live Chat
To help our Guest Support Team assist you as efficiently as possible, please provide the following details when reaching out:
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- Your Name: This is used to identify and personalize your support request.
- Account Email Address: The email address associated with your account so our team can access your details quickly.
- Brief Description of Your Inquiry: A clear summary of the issue or question you're asking about. The more specific you can be, the better we can assist you.
Providing this information upfront will help speed up the support process and ensure our team has the details they need to resolve your inquiry quickly.
Boost Mobile App
Tap the Account icon and select Help
Boost website
Go to the Boost website and Look for the messenger button located in the bottom-right corner of the page and click on it to initiate a conversation with our support team.
Live Chat is available during support hours. If you attempt to initiate a Live Chat outside of regular business hours, you will be prompted to leave a brief note with your inquiry. Our team will review you message and follow up with you during the next available support hours.